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Home Terms & Conditions

Terms & Conditions

Terms & Conditions – Glow Scentz

Welcome to Glow Scentz (“we”, “us”, “our”, or “Glow Scentz”)—your destination for refined, elegant fragrances crafted to express individuality and timeless beauty. By accessing or using our website, www.glowscentz.com, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our website, creating an account, or making a purchase.

1. Acceptance of Terms

By accessing www.glowscentz.com or placing an order, you agree to these Terms, our Privacy Policy, and any applicable Shipping & Refund policies. If you do not agree, please refrain from using our website or services.

2. Account Registration & Security

You may choose to create an account to track orders, save preferences, and enjoy a faster checkout experience. You are responsible for maintaining the confidentiality of your account details. If you suspect unauthorized use of your account, please contact us immediately at support@glowscentz.com.

3. Product Information & Availability

We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, errors may occur. Glow Scentz reserves the right to correct inaccuracies, update product details, or modify pricing and availability at any time without prior notice.

4. Orders, Billing & Payment

By placing an order, you confirm that all information provided is accurate and complete. Glow Scentz reserves the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or inventory limitations.

Accepted payment methods include major credit/debit cards and other secure payment options available at checkout.

5. Pricing, Taxes & Promotions

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Applicable taxes and shipping fees are calculated at checkout. Promotional offers, discounts, and codes are subject to change and may not be combined unless explicitly stated.

6. Shipping & Delivery

We aim to process and ship orders promptly. Estimated delivery times are provided at checkout and may vary due to carrier delays, weather conditions, or high-volume periods. Glow Scentz is not responsible for delays beyond our control.

7. Returns & Refunds

Our return and refund practices are detailed in our Refund Policy. By placing an order, you agree to those terms, including eligibility requirements and any non-returnable items.

If you receive a damaged or incorrect item, please contact support@glowscentz.com promptly with order details and supporting information.

8. Intellectual Property

All content on this website—including logos, branding, text, images, graphics, and product descriptions—is the exclusive property of Glow Scentz and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Acceptable Use

You agree not to misuse our website or services, including but not limited to:

Uploading malicious code or harmful content
Attempting unauthorized access to systems or data
Engaging in fraudulent, deceptive, or unlawful activities

Glow Scentz reserves the right to suspend or terminate access for violations of these Terms.

10. Privacy & Data Protection

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Limitation of Liability

Glow Scentz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of data, income, or personal outcomes.

12. Indemnification

You agree to indemnify and hold harmless Glow Scentz, its owners, affiliates, and partners from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our services.

13. Changes to These Terms

Glow Scentz may update these Terms at any time. Changes will take effect immediately upon posting on www.glowscentz.com. Continued use of the website constitutes acceptance of the updated Terms.